Return Policy

Thank you for shopping at WolfRunWilds.com. We strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help with our Return Policy.

1. Returns

1.1 To initiate a return, please contact our customer service team within 14 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

1.2 To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging. Any items returned that are not in their original condition may be subject to a restocking fee or refusal of return.

1.3 All returns must be accompanied by the RMA number provided by our customer service team. Returns without an RMA number may not be accepted.

2. Refunds

2.1 Once your return is received and inspected, we will send you an email notification to confirm receipt of the returned item.

2.2 If the return is approved, a refund will be processed to the original method of payment within 7-10 business days. Please note that shipping costs are non-refundable, and the Customer is responsible for return shipping expenses unless the return is due to a defect or error on our part.

2.3 Refunds will be issued for the purchase price of the returned item(s) minus any applicable restocking fees, if applicable.

3. Exchanges

3.1 If you wish to exchange an item for a different size, color, or product, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.

3.2 If the requested exchange item is of greater value than the original item, the Customer may be required to pay the price difference.

4. Damaged or Defective Items

4.1 In the rare event that you receive a damaged or defective item, please contact our customer service team immediately upon receipt for assistance.

4.2 We may request photographic evidence of the damage or defect to expedite the resolution process.

4.3 Depending on the circumstances, we will offer a replacement, exchange, or refund for damaged or defective items in accordance with our policy and your preferences.

5. Exceptions

5.1 Certain items, such as personalized or customized products, may not be eligible for return unless defective or damaged upon receipt. Please contact our customer service team for assistance with such items.

6. Contact Us

If you have any questions about our Return Policy or need assistance with a return, please contact our customer service team.

By making a purchase from WolfRunWilds.com, you agree to comply with and be bound by this Return Policy. We reserve the right to update or modify this policy at any time without prior notice.